These Terms and Conditions apply to the use of the website service.qienda.com and to the services offered by Qienda through that website.
Qienda is located at 71 Lower Bagot Street, Dublin, Ireland.
By accessing the website, purchasing a service, booking a service, submitting information, or otherwise using the services of Qienda, you confirm that you have read, understood, and accepted these Terms and Conditions.
1. Scope of these Terms
These Terms and Conditions set out the general rules that apply to the use of service.qienda.com and to the payment of services offered by Qienda.
The specific details, content, scope, duration, deliverables, limitations, and conditions of each service are described directly on the individual page relating to that service. Where a service page contains specific information, that information forms part of the agreement between the user and Qienda.
2. Services Offered
Qienda may offer different types of services through service.qienda.com. These services may include, depending on the specific service page:
- Recurring payment services, where the user pays on a recurring basis; and
- One-off payment services, where the user pays once for a specific service.
The applicable payment type is clearly indicated on the individual service page before purchase. The user is responsible for reading the service description carefully before making payment.
3. Payment
All payments for Qienda services are made upfront, unless expressly stated otherwise on the relevant service page.
By making payment, the user confirms that they accept the price, the payment structure, the service description, and these Terms and Conditions.
For recurring payment services, the user authorises Qienda or its payment provider to charge the applicable recurring amount according to the terms shown on the relevant service page.
For one-off payment services, the user authorises a single payment for the service selected.
4. No Refunds
Qienda does not offer refunds for services that have been performed, started, prepared, delivered, made available, or otherwise provided.
Because Qienda’s services may involve time, preparation, advice, analysis, documents, conversations, administrative work, or other professional input, the user accepts that payment is final once the service has begun or has been made available.
This no-refund rule applies to both recurring payment services and one-off payment services, unless Qienda expressly states otherwise in writing or unless required by applicable Irish law.
5. User Commitment
By purchasing, booking, accessing, or using a Qienda service, the user expressly agrees to these Terms and Conditions.
The user also confirms that they understand the nature of the service selected, including whether it is a recurring payment service or a one-off payment service, and that the precise details of the service are set out on the relevant service page.
6. Recordings and Use of Documents
Depending on the nature of the service, conversations, calls, meetings, or exchanges may be recorded on a case-by-case basis.
Recordings may be used for purposes connected with the service, including preparation, documentation, review, quality control, follow-up, clarification, or the use of documents related to the service.
By using the relevant service, the user agrees that such recordings may take place where necessary or appropriate for the service concerned. Where required, Qienda may provide additional notice or request additional consent.
7. User Responsibilities
The user agrees to provide accurate, complete, and lawful information when using Qienda’s services.
The user is responsible for ensuring that any documents, information, or materials provided to Qienda are accurate, authorised, and do not infringe the rights of any third party.
Qienda is not responsible for errors, delays, or incomplete outcomes caused by inaccurate, incomplete, misleading, or late information provided by the user.
8. Website Use
The website service.qienda.com and its content are provided for the purpose of presenting and delivering Qienda’s services.
The user may not misuse the website, attempt to interfere with its operation, copy or reproduce its content without permission, scrape or extract data from the website, or use the website in a way that breaches applicable law or the rights of Qienda or any third party.
Qienda may suspend or restrict access to the website or to a service where it reasonably considers that a user has misused the website, failed to comply with these Terms, failed to pay, or acted unlawfully.
9. Intellectual Property
All text, branding, designs, documents, materials, service descriptions, website content, and other materials made available by Qienda remain the property of Qienda or its licensors, unless expressly stated otherwise.
The user may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit Qienda’s materials without prior written permission.
Where Qienda provides documents or materials as part of a paid service, the user may use those materials for the purpose for which they were provided, subject to any limitations stated on the relevant service page.
10. No Guarantee of Outcome
Qienda provides its services with reasonable care and attention. However, unless expressly stated in writing, Qienda does not guarantee any specific result, outcome, approval, decision, financial benefit, legal result, business result, or personal result.
The user remains responsible for how they use any information, documents, recommendations, or materials provided through the service.
11. Disclaimers
The website and services are provided on the basis of the information available at the time and the information provided by the user.
To the fullest extent permitted by Irish law, Qienda excludes liability for indirect losses, loss of profit, loss of opportunity, loss of data, loss of business, or consequential damages arising from the use of the website or services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
12. Third-Party Services and Links
The website or the services may refer to third-party websites, platforms, payment providers, tools, or documents.
Qienda is not responsible for the content, policies, performance, availability, or actions of third-party services. The user may be subject to the terms and conditions of those third parties.
13. Changes to these Terms
Qienda may update these Terms and Conditions from time to time.
The version published on service.qienda.com is the applicable version at the time of use or purchase. Users are encouraged to review these Terms before purchasing or using any service.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed exclusively by the laws of Ireland.
Any dispute arising out of or in connection with these Terms, the website, or the services of Qienda shall be subject to the jurisdiction of the Irish courts, unless otherwise required by applicable law.
15. Contact
For questions regarding these Terms and Conditions, Qienda may be contacted at:
Qienda
71 Lower Bagot Street
Dublin
Ireland